Privacy Policy

We take your confidentiality, privacy and data seriously, and below is our Policy. By visiting our website,, or or at our premises, you accept and consent to the practices described in this Policy and our Terms & Conditions.

Any information learned from customers helps BTA Tennis personalise and continually improve their experience with us. We use the information to help determine optimum lessons, and also to handle orders, products and services bought from us, process payments, communicate with them and generally maintain their accounts with us.

We also use this information to improve our premises and online platform and, where relevant, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

We store on our systems the information you give us or enter on our website.

Some functions (eg. taking bookings) are carried out by or through software systems licensed from leading suppliers.

If you do not want to receive e-mail or other mail from us, please inform us in writing.

We do not share your information with others (other than as prescribed by law), nor do we ever sell it to anyone.

Should we sell our business, our Privacy Policy will remain in force with the purchaser.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

It is important for you to protect against unauthorised access to your password and to your computer.

Our website at and uses cookies to help identify your computer and improve your online experience. Cookies are very small text files that are stored on your computer when you visit some websites.

All data is held and processed in accordance with the UK Data Protection Act.